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Below you will find a short list of frequently asked questions answered by our support team. Take a quick look at the questions to find the answer you need.

 
1. What services do you provide?

Our company develops high quality writing services for students of all levels. We write school essays, college and university reports, term and research papers, and much more. 

2. What are your price and delivery options?

Our prices for custom essays are based on the speed of delivery. Currently we offer the following delivery options: 7-day ($12.95 per page), 4-day ($14.95 per page), 2-day ($19.95 per page), and our exclusive 24-hour delivery ($26.95 per page).

3. Who actually writes these essays and reports?

The reports we develop are written by a team of dedicated professional researchers, writers and editors. Their desire to contribute and valuable experience show that they are capable of meeting your most exclusive requirements, even with most challenging projects. All our staff members are university graduates and writing contests winners. Many hold their Master's and PhD's. Every single custom essay is checked and revised by a number of editors.

4. Are there any extra costs?

We do not charge a penny for bibliography or works cited pages. Also, there are no additional costs for delivery or preferable citation style. Therefore, besides the price per page that is listed in the above question #2, no extra fees are involved. 

5. How do you deliver the reports? 

Our company uses email as the fastest method of delivery to bring the final product to our customer. Once the paper is ready, we will send you an email containing two copies: 1) in MS Word attachment, 2) inserted in the body of the message (optional, delivered if requested).  

6. What are the payment options?

Currently we accept all major credit cards (Visa, MasterCard, American Express and Discover, Dinner's Club) along with the transfers to our bank account.

7. Is it safe to order from online?

Our company uses secure server environment (SSL encryption) to assure the highest security level for our customers possible. SSL encryption is a method by which information transmitted on the Internet is encoded to prevent theft or in event when someone attempts to intercept the data before it reaches its destination.

8. How to request specific sources?

Once you submit the request form, please include the sources you would like the writer to use in the description field. If these sources are rare or exclusive materials, which are not available online and cannot be found in public libraries, you are responsible for faxing/emailing them to us. In case you do not have specific requirements as to what sources should be used, our writer will select the materials of his choice.

9. Can I fax the sources to you?

Sure, you can always fax us all additional information regarding your project. Be sure to include a title page, your order number, full name, email, and phone number so that we can confirm the delivery. Please use the following fax number - (323) 417-4743 (US).

10. How to request specific sources?

You may ask our writers to use specific sources while working upon your essay. Once you submit the request form, please include the sources you would like us to use in the description field. Please note, if these sources are rare or exclusive materials, which are not available online and cannot be found in public libraries, you need to supply us with them via fax or other media available. In case you do not have specific requirements as to the sources usage, the choice of sources is in hands of our writers.

11. Can I have copies of the sources your writers used?  

Our writers can always provide copies of the sources and bibliography materials used while working upon your essay. However, the client is responsible for notifying us about such request when submitting the order. The sources used are sent via email only. Please note: copies of research materials cannot be sent after the essay has been delivered.

12. Can I request specific citation style to be used?

You may always request a citation style of your preference while submitting the order. Our writers may use MLA, APA, Harvard, etc. We do not charge extra for using specific citation styles. 

13. What format standards do you use? How many words per page are in your papers?  

All essays and reports developed by our company follow such format standards: 250 - 270 words per typed page, double-spacing, Times New Romans 12 p.t. font, one-inch margins.

14. What if I am not satisfied with the report?

Our team of professional writers will do their very best to meet all your requirements. In case you are not satisfied with the final product, you may always request a revision, provided free of charge. Feel free to use this link to submit your report for revision. Make sure to include the exact list of changes that need to be made. Our writers will try to meet your expectations with the new version. The revisions are processed as a priority, but usually it takes approximately 2 - 4 days to deliver the new version depending on the volume of the report. 

15. What is your refund policy? Can I have my money back? 

You can always have your money back if our writers have not began working on your essay. However, our company cannot grant refunds on any order if the report is half way through or is nearly ready to be sent. This policy is enforced without exception. If we do not follow this policy, our customers might be tempted to look over the research we made, copy it, and then demand a refund stating that the work is unsatisfactory.

We have worked intensively to gain the respected reputation on the market. Each of our team member strives to reach complete customers' satisfaction with every project they take part in. It is important for us to help all our clients reach academic success.

16. What is your plagiarism policy?  

Our company does not promote or tolerate plagiarism in any way. All essays and reports we develop are completely unique and authentic. The essays written by our writers are intended for educational use only.

If you have read all of the above questions and haven't found the answer you are looking for, feel free to contact our Live Operators right now.
 

Please use the other available support options below:

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